Electric vehicle maker Lucid is facing growing criticism from customers who allege they were hit with unexpected and excessive end-of-lease damage charges for their vehicles, with complaints spreading across online forums in recent months.
Lucid Financial Services, which manages the company’s leasing program in partnership with Bank of America, reportedly relies on third-party inspection firms to assess returned vehicles. These inspections have become a source of frustration for some lessees, who claim minor wear and tear has resulted in bills amounting to thousands of dollars.
See also: Lucid Faces Renewed Scrutiny Over Inconsistent Lease Return Charges
In one recent case shared on Reddit, a Lucid Air lessee said they were charged $3,800 in “Excess Wear” fees at the end of an 18-month lease. The bill reportedly included $2,400 for scratches on the front bumper, $900 for a replacement wheel with curb rash, and $300 for a missing key fob. The customer said the effective monthly cost of the lease rose by roughly $200 after accounting for the end-of-term charges.
Lucid has faced similar reports in recent months, including one customer charged $2,400 for underbody damage. Some lessees noted that while minor paint chips or small dents were deemed acceptable, even small curb rash or surface scratches triggered costly repair assessments.
See also: Lucid Recalls 225 Air Pure RWD Sedans in the US Over Potential Drive Power Loss
The automaker, which offers lease programs designed to boost adoption of its luxury Air sedan, has not issued a public statement addressing the wave of complaints. Bank of America and Lucid Financial Services did not immediately respond to requests for comment on how inspections and repair costs are evaluated.
