ChargePoint has introduced a new home installation service for its ChargePoint Home Flex residential charger, aimed at enhancing the customer experience for electric vehicle (EV) owners in the U.S.
This service integrates the purchase of the charger with a streamlined home installation process, simplifying setup for EV drivers.
Customers can obtain an installation quote and schedule a date by answering three questions on ChargePoint’s website. This process is designed to eliminate the need for finding and vetting an electrician, as ChargePoint collaborates with certified installation providers to facilitate a straightforward experience.
JD Singh, ChargePoint’s Chief Customer Experience Officer, noted the importance of convenience, particularly for first-time EV owners. “This quotation and installation service, incorporated into the charger purchase, streamlines a traditionally cumbersome experience. ChargePoint simplifies everything from quotation to installation with a single in-person touch point, the installation itself,” Singh explained.
The ChargePoint Home Flex Level 2 charger, which has gained popularity as a best-seller in the U.S. and Canada, supports both indoor and outdoor installations. It features a 23-foot cable for various parking and charging configurations.
Additionally, the charger can connect with Amazon Alexa or Apple Siri for voice control, and users can manage charging schedules and access a network of over one million charging locations globally through the ChargePoint mobile app.
