Outrider announced enterprise-class support services for its autonomous yard operations, designed to maintain uptime and performance for logistics hubs using driverless technology. The services will support the commercial rollout of the Outrider System in 2026, targeting large enterprises implementing yard automation across their supply chains.
The service combines autonomous operational features with technical support, enabling continuous operation. The system includes self-diagnostic monitoring, remote troubleshooting, and AI-enabled learning from support interactions. Todd Lewis, Senior Vice President at Prologis Ventures, said automation in logistics yards requires a support structure to maintain uninterrupted operations.
Outrider’s autonomous system provides trailer tracking, parking optimization, automated alerts, and obstacle management. It monitors electric vehicle health metrics, including charge levels, usage patterns, and maintenance intervals. When the system cannot resolve an issue independently, trained specialists remotely intervene and apply solutions. Information from these interactions is used to improve the system’s future autonomous performance.
The system is designed to reduce mechanical wear on yard trucks and trailers by enforcing consistent driving patterns and smooth docking procedures. Outrider completed SOC 2 Type 2 certification for information security, TÜV SÜD safety review validation, and implemented reinforcement learning AI ahead of the 2026 rollout. Bob Hall, Chief Operating Officer at Outrider, said the support approach integrates autonomous capabilities with human expertise to maintain operational efficiency.
The global autonomous yard and shuttle operations market is estimated at $64 billion and projected to grow at a 52.7% annual rate through 2030. Outrider currently supports more than 20 percent of yard trucks in North America, across sectors including e-commerce, package delivery, retail, and manufacturing.