The recall affects 67,000 2017-2023 Chrysler Pacifica Hybrid minivans in the United States and an additional 9,000 in other countries. The issue is caused by a potential short circuit in an internal transmission wiring connector.
While Stellantis reports being aware of six customer assistance records, 242 warranty claims, and 59 field reports potentially related to this issue, there have been no reported accidents or injuries. An internal review found that the issue occurred in 0.2% of this specific vehicle population.
To address the issue, Stellantis will update the power inverter software, and if necessary, the instrument panel cluster software. The power inverter controls the flow of electricity to and from the battery pack.