In a minor setback, the eagerly awaited Volvo EX30 EV is experiencing delivery delays attributed to a software glitch. Despite the hiccup, buyers of the brand’s most affordable electric vehicle can breathe a sigh of relief, as the postponement is expected to be brief.
While specific details about the software issue remain limited, an undisclosed insider has revealed that the rectification process requires in-dealership intervention and cannot be conducted remotely. Upon completion of the software update at dealership lots, the EX30 units will be promptly prepared for delivery.
See also: Volvo Cars CEO Remains Confident in Electric Vehicle Growth Amid Industry Challenges
Volvo, addressing the situation, conveyed in a statement to Auto News Europe, “We confirm that Volvo is working tirelessly to resolve the problem. Important progress has been made, but the software version 1.2 does not yet meet all the requirements necessary to be released.”
An additional spokesperson from the company has reassured the affected customers, asserting that the software glitch has already been addressed, and deliveries are poised to resume at an accelerated pace. “A limited number of customers have had to wait a few extra days for their cars to be delivered while we address some minor details, but with these now solved, we look forward to rapidly scaling up EX30 deliveries,” the spokesperson stated.
Volvo has proactively notified EX30 buyers awaiting delivery of the software issue. The company contends that the 1.2 software “contains, among other things, some Google certifications and key updates,” rendering it imperative for the vehicles not to be delivered until the issues are resolved.
See also: Volvo Secures €420 Million Loan from European Investment Bank for Next-Gen EV Platform
This incident is not the first time that Volvo’s EV launches have encountered delays due to software challenges. In the previous year, the automaker confirmed a delay in delivering the EX90 until mid-2024, attributing it to the “complexity of the software code” associated with the advanced Lidar system.
Despite the setback, Volvo remains optimistic about the EX30’s market performance. Announcing plans to produce the small SUV in Ghent, Belgium, alongside their Chinese factory, the company aims to cater to the anticipated demand for this model.
