Nikola announces its partnership with what3words to integrate precise location technology into its North American fleet, aiming to instill confidence in address accuracy and streamline delivery operations.
In addressing the challenges of navigating complex industrial sites, what3words offers a revolutionary solution by assigning unique three-word combinations to each 10ft square of the globe, ensuring accurate identification of locations such as warehouses, drop-off points, and delivery doors.
Scheduled for implementation in Nikola's Class 8 zero-emission trucks by 2024, this integration signals a significant stride in setting new benchmarks for precision and performance in the sector, underscoring Nikola's commitment to innovation and customer-centric solutions.
Mary Chan, Nikola's Chief Operating Officer, emphasizes the pivotal role of precision in commercial vehicle operations, stating, “In the commercial vehicle landscape, precision is paramount to avoid delays and disruptions.” She sees the collaboration with what3words as a strategic move toward enhancing customer experience and simplifying location entry methods, aligning with Nikola's commitment to seamless service provision.
Chris Sheldrick, Co-Founder and CEO of what3words, acknowledges the tangible benefits of their technology in enhancing delivery accuracy and customer satisfaction, stating, “what3words has been shown to significantly improve both delivery accuracy and customer experience.” He looks forward to witnessing the technology's integration in Nikola vehicles, highlighting Nikola's dedication to delivering exceptional service experiences.