Hubject, a key player in the electric vehicle (EV) charging infrastructure sector, has unveiled a three-tiered premium service structure for its Intercharge platform. The new offering provides users with the flexibility to choose from different service levels catering to a diverse range of requirements.
The three Intercharge levelsāStandard, Business, and Enterpriseāoffer distinct features and pricing to address the evolving needs of the maturing e-mobility market. The “Standard” level encompasses the existing Intercharge product at the most economical rate. The “Business” tier provides users with direct access to Hubject specialists, special service levels, a 99.5% uptime guarantee, and additional features. The “Enterprise” level targets partners seeking guaranteed Service Level Agreement (SLA) response times, improved platform availability, and closer collaboration with Hubject.
Recognizing the increasing demand for varied service options as the EV market grows, Hubject aims to accommodate a broader spectrum of EV companies. The premium services include guaranteed SLAs, enhanced platform availability, and advanced incident management. By offering three distinct service options, users can select the level that best aligns with their specific needs, ensuring a more tailored and cost-effective experience.
In response to the changing landscape of the e-mobility market, Christian Hahn, Hubject CEO, emphasizes the importance of adapting to evolving needs. The introduction of premium services is designed to enhance the overall charging experience for EV drivers and contribute to making electric vehicles more appealing.
